Privacy Policy

1. Information We Collect

• Personal Information: Includes but is not limited to your name, email address, phone number, mailing address, driver’s license number, insurance details, and employer affiliation.
• Device Information: Includes device type, operating system, mobile network information, and unique device identifiers.
• Location Information: We collect real-time geolocation data via the device’s location services for the purposes of route tracking, job assignment, and operational efficiency.
• Usage Data: Includes app usage patterns, access times, feature interaction, and clickstream data.
• Payment and Billing Information: Includes payment method details and transaction records related to subscription billing and job payment processing.

2. Use of Information

We use the collected information to:

• Provide and maintain the functionality of the Platform.
• Facilitate job scheduling and driver dispatch.
• Monitor driver and vehicle activity for safety and service quality.
• Process payments and generate invoices.
• Communicate important updates, support messages, and passenger notices.
• Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Affiliated transportation companies for job coordination in the marketplace.
• Third-party service providers (e.g., payment processors, cloud storage vendors) solely for the purpose of delivering Platform services.
• Law enforcement or regulatory bodies where required by law or to protect legal rights.

4. Data Security

• LAW implements appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
• All sensitive data, including location and payment information, is encrypted both in transit and at rest.

5. Data Retention

• We retain user data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.
• Upon termination of your account, we may retain certain information as required by law or for legitimate business purposes.

6. User Rights and Choices

• You may access, correct, or delete your personal information at any time by contacting us at the email provided below.
• You may opt out of non-essential communications, although certain system notifications may still be required for operational purposes.

7. International Users

• While LAW operates globally, the Platform is currently available in English only. Data will be processed and stored in the United States and may be subject to U.S. laws.

8. Changes to This Policy

• LAW reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated through the Platform or via email.
• Continued use of the Platform after such changes constitutes your acknowledgment and acceptance of the updated terms.

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